Privacy Policy

Privacy Policy

Classical Feng Shui

Last updated: 11/20/2024

We value your privacy very highly.

Please read this Privacy Policy carefully before using the https://cynthialeechan.com/ Website (the “Website”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy.

This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

WHAT INFORMATION WE COLLECT, WHERE WE GET THIS INFORMATION, AND HOW WE USE THIS INFORMATION

We collect any and all information that you enter on this Website. We collect the following information about you:

- Name

Where we get this information: Information submitted by the consumer; Tracking pixels.

How we use this information: Marketing and advertising; Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Resolving disputes; Verifying customer information.

- Billing address

Where we get this information: Information submitted by the consumer; Tracking pixels.

How we use this information: Marketing and advertising; Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Resolving disputes; Verifying customer information.

- Phone number

Where we get this information: Information submitted by the consumer; Tracking pixels.

How we use this information: Marketing and advertising; Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Resolving disputes; Verifying customer information.

- Email address

Where we get this information: Information submitted by the consumer; Tracking pixels.

How we use this information: Marketing and advertising; Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Resolving disputes; Verifying customer information.

- Credit card or debit card number

Where we get this information: Information submitted by the consumer; Tracking pixels.

How we use this information: Marketing and advertising; Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Resolving disputes; Verifying customer information.

- Card CVV (security code)

Where we get this information: Information submitted by the consumer; Tracking pixels.

How we use this information: Marketing and advertising; Performing services; Processing or fulfilling orders or transactions; Processing payments; Providing customer service; Resolving disputes; Verifying customer information.

WITH WHOM WE SHARE YOUR INFORMATION

We share your personal information with the following categories of third parties for the following reasons:

- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Why your information is shared with the third party

Email marketing vendors

- To market to you via email

- To manage our interactions with you.

Customer management systems

- To process transactions.

Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as set forth in this Privacy Policy.

a) Third-Party Service Providers:

We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.

b) Legal Compliance:

We may disclose information when required by law or in response to lawful requests by public authorities.

Data disclosure laws vary between countries, and even within countries, they can be subject to federal, state/provincial, and local regulations. In the United States and Canada, data disclosure laws encompass a combination of federal and provincial/state regulations. I'll provide you with a brief overview of the major federal laws in both countries.

United States:

1. Federal Trade Commission Act (FTC Act):

• Overview: The FTC Act broadly prohibits unfair and deceptive practices in commerce, including the unauthorized disclosure of personal information.

• Enforcement: The Federal Trade Commission (FTC) enforces the FTC Act.

2. Gramm-Leach-Bliley Act (GLBA):

• Overview: Primarily applicable to financial institutions, GLBA requires these institutions to protect the privacy and security of consumer financial information.

• Enforcement: Various federal agencies, including the FTC, have enforcement authority.

3. Health Insurance Portability and Accountability Act (HIPAA):

• Overview: Applies to protected health information held by covered entities and their business associates. It sets standards for the privacy and security of health information.

• Enforcement: The Department of Health and Human Services (HHS) is responsible for enforcing HIPAA.

4. Children's Online Privacy Protection Act (COPPA):

• Overview: COPPA regulates the online collection of personal information from children under 13. It requires obtaining parental consent.

• Enforcement: The FTC enforces COPPA.

5. California Consumer Privacy Act (CCPA):

• Overview: State-level legislation granting California residents specific privacy rights and imposing obligations on businesses handling their personal information.

• Enforcement: The California Attorney General can enforce the CCPA.

Canada:

1. Personal Information Protection and Electronic Documents Act (PIPEDA):

• Overview: Applies to private-sector organizations engaged in commercial activities. It regulates the collection, use, and disclosure of personal information.

• Enforcement: The Office of the Privacy Commissioner of Canada (OPC) oversees PIPEDA compliance.

2. Provincial Legislation:

• In addition to PIPEDA, some provinces have their own privacy legislation. For example, Alberta and British Columbia have their own private-sector privacy laws.

Please be advised these laws are subject to change, and new regulations may be introduced. Always consult with legal professionals to ensure compliance with the latest data disclosure laws that apply to your specific circumstances.

HOW WE PROTECT YOUR INFORMATION

We have implemented the following measures to protect and safeguard your personal information:

limiting the amount of personal information that we collect to strictly necessary only;

using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;

destroying the personal information that we no longer need;

screening all employees with access to personal information;

training our employees;

implementing and monitoring intrusion prevention and detection systems;

maintaining up-to-date software and safeguards;

implementing physical security measures.

COOKIES

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

This Website collects cookies and may use cookies for reasons including, but not limited to:

Analyze our web traffic using an analytics package;

Identify if you are signed in to the Website;

Test content on the Website;

Store information about your preferences;

Recognize when you return to the Website.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

CHILDREN’S PRIVACY

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

ANALYTICS PROGRAMS

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit

https://tools.google.com/dlpage/gaoptout/

THE RIGHTS OF CANADA RESIDENTS

The residents of Canada have the following rights with regard to their personal information:

Access.

- The right to access the personal information that we have collected about you;

- Rectification of information. You have the right to request that we amend any of the information that we have collected on you;

- Withdrawal of consent. You have the right to withdraw your consent to the processing of your information;

- Lodge a complaint. You have the right to lodge a complaint regarding our collection, sharing and processing of information with competent authorities in the proper jurisdiction.

EXERCISING YOUR RIGHTS

Residents of Canada may exercise the rights specified above by submitting a consumer request to the person accountable for our privacy practices and policies, whose contact information is below.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Name

Email address

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond (up to an additional 30 days). We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request(s), we will provide you with the reasons for such denials.

ACCOUNTABILITY

The following person is accountable and responsible for our privacy practices and procedures:

Cynthia Chan

[email protected]

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by filling out

this form

or calling (505) 947-8899.

THIRD-PARTY WEBSITES

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

QUESTIONS

If you have any questions about this Privacy Policy, please contact us at [email protected].

Call us: (505) 947-8899

Implementing Feng Shui through natural and sustainable practices for a balanced and harmonious life.

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